Flights from Fort Lauderdale Executive (FXE) to Congo Town (COX)

• Each ticketed passenger may check up to 40 lbs. of baggage, inclusive of personal items such as handbags, laptop bags, etc.
• Makers Air provides complimentary valet parking for our passengers. Self parking is not available.

• Anything over 40 lbs. will be charged an Excess Baggage Fee of $2.00 per pound and it is not guaranteed to make your flight.
• You are responsible for the payment of duty.
• Makers Air will transport a pet at a minimum fee of $35 or $2.00 per pound, whichever is greater.

All passengers must arrive and check in a minimum of 60 minutes before the scheduled departure time. Flights close 20 minutes prior to the scheduled departure time and passengers who show up after this deadline forfeit their seat. All passengers must have a valid Passport in their possession upon check-in.

• A valid Passport to travel to and from the United States.
• Receipts and invoices for any items that fly unaccompanied (including passenger excess luggage and guaranteed cargo delivery).
• Agriculture Permit if bringing fruits, vegetables, meat, dairy, poultry, eggs, flowers or plants.

Effective Monday, June 12th, Bahamas Customs will require digital submission of their forms for residents and tourists through an app called Exempt.

For all destinations, infants and children traveling without both parents must have a notarized letter from the parent(s) not traveling, a death certificate, or the original court document specifying sole custody.

All pets must obtain a permit from the Department of Agriculture in the Bahamas before entering the Bahamas.

No passenger may bring fruits, vegetables, meat, dairy, poultry, eggs, flowers or plants without an Agriculture Permit issued to them by the government of the Bahamas.

Passengers will not receive refunds for missed flights. Flights close 20 minutes prior to the scheduled departure time and passengers who show up after this deadline forfeit their seat.

Any items that fly unaccompanied (including passenger excess luggage and guaranteed cargo delivery) are subject to duty and must have receipts and invoices attached.

The passenger may provide their own crate or rent one from Makers Air for a fee of $25 each way.

Makers Air is not responsible for costs incurred by the Passenger (hotel, missed connections, etc.) due to any delays because of weather, mechanical issues, customs and immigration delays, and any other reason beyond our reasonable control.

Makers Air assumes NO LIABILITY for any items left by a Passenger in the passenger compartment of the aircraft… Makers Air assumes no liability whatsoever for damaged or loss of baggage.

Should you need to cancel your trip completely, please complete a Makers Air Travel Reschedule Form. A travel voucher will be issued to you. This voucher is valid for travel within 12 months and cancellation fees will apply, as outlined below.

No change/cancellation fee for changes/cancellations made at least 14 days prior to departure
$75 per passenger for changes/cancellations made 8 to 13 days prior to departure
$100 per passenger for changes/cancellations made 2 to 7 days prior to departure
$150 per passenger for changes/cancellations made up to 8 hours prior to departure

If changes/cancellations made inside of 8 hours of departure, customer forfeits ticket

Regarding your travel voucher: Extensions beyond one year are not possible. Passengers who do not notify Makers Air in writing at least 8 hours in advance of their scheduled departure forfeit their right to a voucher for future travel. Notification to Makers Air must be made via this form. Phone calls or voicemails will not be accepted. All tickets are non-refundable as outlined on your ticket confirmation.