Do you need to cancel your upcoming trip? Please complete the below form so that we may assist you. A voucher good for future travel within the next 12 months will be issued so long as we receive the below form at least 8 hours PRIOR to departure time.
As a reminder, kindly note the following as outlined on your ticket confirmation.
Please note that all tickets are non-refundable. No changes can be made to your ticket once you are within 8 hours of departure time. Change fees will apply as follows:
- No change fee for changes made at least 14 days prior to departure$75 per passenger for changes made 8 to 13 days prior to departure
- $100 per passenger for changes made 2 to 7 days prior to departure
- $150 per passenger for changes made up to 8 hours prior to departure
- If changes made inside of 8 hours of departure, customer forfeits ticket
Should you wish to cancel your trip completely, a travel voucher will be issued. This voucher is valid for travel within 12 months. Extensions beyond one year are not possible. Passengers who do not notify Makers Air in writing at least 8 hours in advance of their cancellation forfeit their right to a voucher for future travel. Notification to Makers Air must be made via this form. Phone calls or voicemails will not be accepted.